Privacy policy

1. Who controls your data

Games4Universe, s.r.o., company ID 17909007, with its registered office at Kacákova Lhota 71, 506 01 Kacákova Lhota, Czech Republic, is the controller of personal data described in this policy. You can contact us at info@cz4universe.com.

2. Data we process

This website does not use analytics or advertising cookies and does not provide user accounts. If you contact us by email or telephone, we may process the contact details and other information you choose to provide so that we can answer your enquiry and discuss potential or existing services.

Our web server may temporarily record standard technical information such as IP address, browser type, requested URL, timestamp and response status for security, diagnostics and reliable operation.

3. Purpose and legal grounds

We process enquiries to take steps at your request before entering into a contract, to perform a contract, and where necessary for our legitimate interests in communicating with prospective clients, protecting the website and keeping appropriate business records. Where processing relies on consent, you may withdraw it at any time.

4. Recipients and transfers

Personal data may be handled by service providers that support our hosting, email or professional operations, acting under appropriate obligations. We do not sell personal data. If data is transferred outside the European Economic Area, we use a legally recognised safeguard where required.

5. How long we keep data

We keep enquiry data only for as long as needed to respond and follow up, normally no longer than 24 months unless a contractual relationship or legal obligation requires longer retention. Technical server logs are retained for a limited operational period.

6. Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to processing. You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů). To exercise a right, email info@cz4universe.com. We may need to verify your identity.

7. Changes

We may update this policy when our services or legal obligations change. The date above shows the latest revision.